Frequently Asked Questions

Welcome to the Frequently Asked Questions page of Mebel Arts. Here, you will find answers to common questions about our kitchen furniture and bedroom wardrobes, from materials and design to delivery and installation. Our goal is to provide you with all the information you need to make the best choice for your space.

What is the ordering process?

The ordering process at Mebel Arts is simple and ensures that every detail is tailored to your needs. Below is a detailed description:

  1. Contact and Appointment: Contact us to arrange an appointment at our showroom or send us your kitchen designs via form or email.
    Design: We create a personalized 3D design of your kitchen, including details about the materials, colors, and features you have chosen. This service is provided free of charge.
    Offer Presentation: We present you with a detailed offer that includes each product with full transparency. You can receive offers for different material qualities to compare the same design at various price points.
    Space Study: Our specialists carry out a professional measurement of your space and discuss your needs, preferences, and requirements for the kitchen or other constructions such as bedroom wardrobes and walk-in closets.
    Order Confirmation: Upon acceptance of the offer, your order is registered, and the production process begins. We provide a new offer for any design changes that may arise.
    Construction and Updates: The construction of the products begins, and we keep you informed about the progress of your order.
    Delivery and Installation: Once the construction is complete, we schedule the delivery and installation of the products in your space by our specialized team.

If you need more information or assistance at any step of the process, our team is always at your disposal!

Do you provide the 3D designs for free, or is there a charge?

At Mebel Arts, we offer free 360° 3D design for kitchen furniture and bedroom wardrobes, accessible via mobile, allowing everyone to discover the ideal configuration for their space. This service enables you to see how your modern kitchen will look from every angle before it is even built.

Do you offer custom dimensions for furniture?

Yes, at Mebel Arts, we offer the option of custom dimensions for kitchen furniture, bedroom wardrobes, and walk-in closets. We manufacture the furniture exactly to the dimensions that fit your space, at no additional cost, ensuring an ideal result that meets your needs.

What materials do you use for the construction of kitchen furniture?

At Mebel Arts, we prioritize using high-quality materials for the construction of kitchen furniture, ensuring durability, aesthetics, and practicality. Some of the materials we use include:

  1. Spectrum metal surfaces for a modern industrial style
  2. Acrylic: Offers a modern finish with high scratch resistance and stain protection
  3. Polymer glass Kristall: Used for luxurious finishes on doors and surfaces
  4. Acrylic and polymer glass Kristall by REHAU
  5. Lacobel glass, ideal for modern and elegant designs
  6. Lacquer: Available in matte, satin, or glossy finishes
  7. Natural wood and veneer: Such as oak, walnut, and teak, for modern kitchens with a natural texture
  8. Laminates: Designed for durability and easy maintenance
  9. PET: A modern, eco-friendly material offering high durability, easy cleaning, and a perfect finish for modern bedroom wardrobes
  10. Melamine: A durable and budget-friendly material available in a variety of colors and textures, ideal for modern closets
  11. Corian and quartz: For countertops and surfaces with excellent durability and aesthetics
  12. Ceramic countertops: Such as Inalco and Dekton, and other high-performance surfaces

At Mebel Arts, beyond these mentioned materials, we offer a wide variety in our showroom, providing numerous options for modern kitchen furniture, bedroom wardrobes, and walk-in closets. Visit us to explore the selection!

Are there discounts or offers for new customers?

At Mebel Arts, we offer special discounts and promotions for new customers interested in kitchen furniture, modern kitchens, bedroom wardrobes, and walk-in closets. Our offers include:

  1. For private customers making an individual purchase: Discounts of up to 30%.
  2. For professionals or private customers with more than one apartment: Discounts of up to 50%.
  3. Showroom kitchens: During the renovation of our showroom, we offer special discounts of up to 80%.

With these offers, we ensure that every customer enjoys the best value for money, whether it's a new kitchen or showroom products. For more information about our current promotions, contact us!

Is there a warranty for your products?

Yes, at Mebel Arts, we offer a lifetime warranty on the mechanical parts of our kitchens, ensuring the reliability and long-term use of our products. This means that drawers, hinges, and other mechanisms are fully covered, providing you with peace of mind and confidence in the quality of our furniture. For other parts of our products, we provide a 5-year warranty, ensuring their durability and excellent performance.

Is it possible to receive technical utility plans for the kitchen?

Yes, at Mebel Arts, we provide detailed technical plans for your kitchen utilities, as well as for special constructions involving drywall.

The plans include:

  1. Plumbing utilities: Precise locations for the sink, dishwasher, and other water access points.
  2. Electrical installations: Locations for sockets, lighting, and electrical appliances.
  3. Ventilation: Placement for the range hood and other ventilation requirements. This includes studies for the position and underfloor duct routes for cooktops with built-in hoods, such as models from BORA, ELICA, FRANKE, NEFF, BOSCH, and GAGGENAU. The study ensures that the installation meets the ergonomic and technical requirements of your space, providing excellent functionality and aesthetics. It also includes special studies for routing and ventilation component requirements.
  4. Wall extensions: Plans to ensure the proper placement of new kitchen furniture according to the space layout.
  5. Ceiling partitions: Technical details for creating drywall partitions with integrated lighting or other aesthetic solutions.
  6. Drywall ceiling lighting: Exact specifications for the installation points of fixtures or concealed lighting in the drywall ceiling, based on the kitchen layout study.

These plans are offered free of charge to customers who choose their kitchen furniture from our company. This ensures that all technical installations and constructions will be fully compatible with your new kitchen, saving time and effort during installation. Contact us for more information!

Do you offer measurement services for my space?

Yes, at Mebel Arts, we offer professional measurement services for your space, exclusively for customers interested in purchasing from our company.

The service includes:

  1. A visit from a specialized associate for precise measurements.
  2. Suggestions for the ideal placement of kitchen furniture, bedroom wardrobes, and walk-in closets.
  3. Customized advice to ensure maximum functionality and aesthetics in your space.

With this measurement service, we ensure that your furniture will fit perfectly into your space. Contact us for more information or to schedule your appointment!

Are the offers you provide fully detailed and easy to understand?

Yes, at Mebel Arts, all offers for kitchen furniture and bedroom wardrobes are fully detailed and transparent, designed to make them easy for customers to understand and evaluate. Specifically:

  1. Offers are provided in a booklet template format, where each product is listed separately with a photo, description, and detailed cost breakdown.
  2. Customers can receive multiple offers for each material quality, enabling them to compare the same design in different prices and materials, always in the corresponding color.
  3. For any changes to the design, a new offer is created, ensuring full transparency about any cost or feature differences.

Our philosophy is to provide our customers with all the tools they need to make the right decision, with complete transparency and convenience.

Do you provide old kitchen removal services?

Yes, at Mebel Arts, we offer old kitchen removal services. Our specialized team takes care of the safe and efficient removal of old kitchen furniture, preparing the space for the installation of the new one. This process includes dismantling old cabinets, countertops, and other elements, ensuring that the area is ready for the new constructions. For more information about this service, please contact us.

Do you provide installation services for your furniture?

Yes, at Mebel Arts, we provide comprehensive installation services for the kitchen furniture, bedroom wardrobes, and walk-in closets we manufacture. Our specialized team handles the installation of your furniture, ensuring excellent results and complete satisfaction.

What are the available payment methods?

At Mebel Arts, we offer flexible payment methods for the purchase of kitchen furniture, modern kitchens, bedroom wardrobes, and walk-in closets. The available payment methods include:

  1. Cash: Immediate payment at our store (for purchases up to €500).
  2. Credit or debit card: All VISA and MASTERCARD cards are accepted, with the option of interest-free installments.
  3. Bank transfer: Secure payment through your bank.

For more information or to choose the best option for you, feel free to contact us. Our goal is to make your experience with Mebel Arts as convenient and customer-friendly as possible!

What is the delivery time for a new kitchen?

The delivery time for a new kitchen or bedroom wardrobe from Mebel Arts depends on various factors, such as the chosen design, materials, and project complexity. Generally, the process from order to installation takes 4 to 10 weeks. For a more specific timeline, please contact us so we can assess your needs and provide an accurate estimate.

Can I see material samples before placing an order?

Yes, at Mebel Arts, we provide you the opportunity to view material samples before placing your order. In our showroom, we have 6 large kitchen furniture compositions, allowing you to explore the quality and aesthetics of our products up close.

You can see and compare materials such as:

  1. Natural wood (oak, walnut, teak)
  2. Veneer and melamine
  3. Lacquer in matte, satin, or glossy finishes
  4. Lacobel glass, ideal for modern and elegant designs
  5. Acrylic and polymer glass Kristall
  6. Spectrum metal surfaces for a contemporary industrial style
  7. PET and other eco-friendly materials
  8. Quartz, Dekton, and other countertop surfaces

If you are unable to visit our showroom, we can send material samples to you, so you can review them in your own space. Contact us for more details!

How can I care for and maintain the furniture I purchase from you?

Mebel Arts furniture is designed to combine aesthetics and durability, but proper care ensures an even longer lifespan. Follow these basic care and maintenance tips:

  1. Daily cleaning: Use a soft cloth or sponge with mild detergent and water. Avoid abrasive or chemical cleaners that could damage surfaces.
  2. Protection from moisture: Immediately dry surfaces that come into contact with water to prevent swelling, especially for melamine or veneer surfaces.
  3. Use of protectors: Use coasters, pads, and protectors to avoid scratches or damage from hot or sharp objects.
  4. Cleaning glass or acrylic surfaces: Use specialized cleaners for glass or acrylic to maintain their shine without leaving streaks.
  5. Checking mechanisms: Ensure mechanisms like hinges and drawers operate smoothly. Contact us if you notice any wear or issues.
  6. Wood surface maintenance: Apply specialized products for natural wood or veneer to preserve their texture and natural beauty.

By following these tips, your kitchen furniture, modern kitchens, bedroom wardrobes, and walk-in closets will remain in excellent condition for many years. For any questions, our team is always available to assist you!

Do I need to book an appointment?

t is not necessary to book an appointment to visit our showroom, but it is recommended to ensure you receive the undivided attention of one of our specialized associates.

With an appointment:

  1. You will have the opportunity to thoroughly view the 6 large kitchen furniture compositions.
  2. You can discuss your needs and preferences for materials, such as lacquer, Lacobel glass, Spectrum metal surfaces, and more.
  3. You will receive personalized advice and tailored suggestions for your space.
  4. You will have the chance to see material samples and finishes up close.

Contact us to schedule your appointment and ensure your visit is as comfortable and productive as possible!

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